Last updated: 2026-04-10
Summary
Calero is designed as a local-first relationship manager. Most data you create in the app is stored on your device. This policy explains what data we process through the app and website, why we process it, and your choices.
1. Who we are
Calero (“we”, “us”) provides the Calero application and the calero.app website.
Contact: support@calero.app
2. Information this website collects
2.1 Feature request form
If you submit the feature request form, we process information you provide (for example, name, email, and message) only to respond to and track your request, and to operate and secure our services.
2.2 Hosting and logs
Our hosting provider may process technical data such as IP addresses, timestamps, and user agents in server logs for reliability and security.
2.3 Cookies and similar technologies
This website uses only cookies and similar technologies that are required for security and basic site functionality.
3. Information the Calero app processes
3.1 Local storage
Core app data you create (for example companies, people, projects, notes, reminders, and related metadata) is stored on your device using Apple platform storage mechanisms.
3.2 Optional services
Some features access on-device Apple frameworks only when you choose to use them:
- iCloud (CloudKit) — When you use Calero signed into iCloud, your library can sync across your iPhone, iPad, and Mac via Apple’s CloudKit using your Apple ID. Data is encrypted in transit and stored in Apple’s iCloud infrastructure; we do not operate a separate Calero web database for routine app data.
- Contacts import (if you grant permission).
- Calendar lookups and follow-up event creation (if you grant permission).
- Face ID / passcode lock support on supported devices.
If additional analytics or non-Apple cloud services are added in future, this policy will be updated before those features are enabled.
3.3 Purchases
In-app purchases and subscriptions are processed by Apple. We do not receive your full payment details. We receive limited subscription and entitlement information required to unlock paid features.
3.4 Share extension and app groups
If you use the iOS share extension, shared content is temporarily written to an Apple App Group container so the main app can import it. Subscription entitlement state may also be written to the App Group to gate extension behavior.
4. Legal bases (if GDPR/UK GDPR applies)
Where required by applicable law, we rely on:
- Contract (to provide the app and paid features),
- Legitimate interests (security, reliability, abuse prevention),
- Consent (for permissions-based access such as contacts/calendars where required).
5. Retention
- Feature request submissions are retained as needed to process and track the request.
- Server logs are retained according to provider defaults and security requirements.
- App data remains on your device unless and until you delete it or uninstall the app (subject to device backup settings). If you use iCloud (CloudKit) sync, copies also exist in your Apple iCloud account per Apple’s retention and sync behaviour.
6. Sharing
We do not sell personal information. We may share data with service providers that process data on our behalf for hosting, support, and security operations. We may disclose data if required by law.
7. International transfers
If data is processed across borders, we apply safeguards required by applicable law.
8. Security
We implement reasonable technical and organisational measures. No method of transmission or storage is 100% secure.
9. Your rights
Depending on your jurisdiction, you may have rights to access, correct, delete, or object to certain processing. Contact support@calero.app for requests.
10. Children
The services are not directed to children under the minimum age required by applicable law in your region.
11. Changes
We may update this policy. We will post the new version here and adjust the “Last updated” date.